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Terms & Conditions

Our general terms and conditions

Orders

Items that are in stock are shipped out within 2 working days of the order being placed.

All custom items on this site are made to order unless specifically stated in the listing. We try and complete all orders within 14-days but if you have an urgent request please contact me prior to placing an order.

All items will be dispatched together so if ordering a custom item alongside in stock items then it will be sent out within 14-days.

Payment is required at the time of ordering.

Delivery

Cost of postage & packaging is shown at checkout. Standard delivery is 1st Class via Royal Mail or can be upgraded to 1st Class Sign For via Royal Mail. There is free delivery with a £50 spend.

Returns

All items are quality checked prior to shipping, however on the unlikely event that you should receive an item considered to be faulty a refund or exchange is available.

All items are made to order and therefore do not fall under the distance selling regulations.

International

Cost of postage & packaging is shown at checkout. Standard delivery is International Standard via Royal Mail or can be upgraded to International Tracked and Signed via Royal Mail. JECO is not responsible for any lost items.

Care Instructions

All products have been tested for washing at 30 degrees and air dried. This is the recommended approach and JECO accepts no responsibility for colour fade or shrinkage for washing at higher temperatures or tumble drying.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. JECO is not responsible for delays due to customs.